Thank you for choosing Leadstor for your payment processing needs. We understand that sometimes circumstances change, and you may need to request a refund or cancel a transaction. To make this process as smooth as possible, please review our Refund and Cancellation Policy outlined below.

Refund Policy

1. Eligibility for Refunds

We strive to provide you with excellent service and support. Refunds may be considered under the following circumstances:

• Duplicate Payments: In the event of accidental duplicate payments, we will refund the duplicate amount promptly upon verification.
• Service Disruptions: If our payment processing service experiences a significant disruption or outage that results in transaction errors, we will work to refund any affected transactions or fees.

2. Refund Processs

To request a refund, please follow these steps:

• Contact Customer Support: Reach out to our Customer Support team via email or phone with your refund request. Be sure to provide all necessary transaction details for faster processing.
• **Verification: Our team will review your request and may request additional information to verify the transaction and the reason for the refund.
• Approval: Once your refund request is approved, we will initiate the refund process. Refunds will typically be issued to the original payment method used for the transaction.
• Notification: You will receive an email notification confirming the refund, including the refund amount and expected processing time.

3. Refund Timeframe

The time it takes for a refund to be processed may vary depending on your payment method and the specific circumstances of your request. Generally, refunds should be processed within [4 business weeks] after approval.

Cancellation Policy

1. Transaction Cancellation

You have the right to cancel a transaction before it is processed. To cancel a transaction, follow these steps:

• Contact Customer Support: Reach out to our Customer Support team as soon as possible with your cancellation request and provide the necessary transaction details.
• Verification: Our team will review your request and verify if the transaction is eligible for cancellation.
• Confirmation: If your cancellation request is approved, you will receive an email confirmation of the cancellation, and no funds will be deducted or processed for the specified transaction.

2. Subscription Cancellation

If you have subscribed to any of our services, you may cancel your subscription at any time. Please keep the following in mind:

• Billing Cycles: Subscription cancellations will take effect at the end of the current billing cycle.
• No Pro-Rated Refunds: We do not provide pro-rated refunds for subscription cancellations.

3. Contact Information for Cancellations

To request a cancellation, please contact our Customer Support team with the necessary details:

• Email: info@leadstor.in
• Phone: +91 8390849886